Comprehensive Property Management for Vacation Rentals
Our professional team provides 24/7
maintenance and hospitality support for your property.
A full-service operational solution
that balances profitability and guest satisfaction.
Service Overview
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Building Management (BM)
- Regular inspections and maintenance
- Equipment management and repair response
- Security management
From fire inspections to key control, we handle it all. Our on-site team responds to equipment issues immediately and provides detailed photo reports.
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Operational Support
- Reservation and guest communication
- Dynamic pricing and revenue analysis
- Marketing optimization
From professional photography and OTA listing to multilingual guest chat — we manage all aspects seamlessly. Dynamic pricing helps reduce vacancies and maximize yield.
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Cleaning & Maintenance
- Professional housekeeping
- Supply restocking
- Emergency support
We use hotel-grade checklists to maintain quality standards. Supplies are tracked and replenished; repairs are coordinated instantly with vendors or insurers — minimizing owner workload to zero.
Key Features
24/7 Operational Support
Professional Cleaning & Maintenance
Data-Driven Revenue Optimization
Reduced Operational Burden
Improved Profitability
Enhanced Guest Experience
Maximize your hospitality property’s revenue with 9STAY.
From acquisition to operations and sale — all in one place.
Contact us for profit simulations or operational transitions.
Use Cases
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Use Case ①｜Business Hotel (Mid-Scale, Near Station)
Transformation Through Partnership
Before
- Large weekday-weekend demand gap — occupancy stagnated despite price cuts.
- Cleaning operations were inconsistent and inefficient.
- OTA reviews averaged out, gradually weakening competitiveness.
After
- Dynamic pricing by day and segment removed guesswork from rate setting.
- Optimized cleaning operations reduced unnecessary costs.
- Guest feedback analysis visualized key operational improvement areas.
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Use Case ②｜Apartment Vacation Rental (10 Units, Central Tokyo)
Transformation Through Partnership
Before
- Owner handled keys, guest inquiries, and cleaning — overwhelming workload.
- Price updates and review replies were delayed; guest satisfaction declined.
- Dealing with differing municipal and fire department paperwork caused confusion.
After
- Single-point communication with 9STAY covering all operations and legal tasks.
- 24/7 multilingual support for reviews, emergencies, and guest messaging.
- All compliance tasks — from permit renewals to fire inspections — handled by 9STAY.
Contact Us
Have questions or need support?
Feel free to reach out anytime.
Maximize the profitability of your
hospitality real estate with 9STAY.
From property acquisition to operation
and resale — we handle everything seamlessly.
Whether it’s revenue simulation or switching management,
feel free to reach out for a consultation.